Frequently Asked Questions

1. I registered on the site, but it won’t let me login. What can I do?
   First, be sure that you clicked on the link provided in the verification email to verify your email address. If you can’t find your verification email (check junk and spam folders as well), you can resend the verification email. If you still can't find it, check with your email provider as the email may have been quanrantined.
2. I forgot my password, used the “forgot password” link, but the system won’t let me reset it. How can I get my password reset?
   In this case, please Contact Us and we’ll delete your registration record and have you re-register. As part of our registration process, we ask everyone to verify their email address. If you forget your password between the time you set it and when you verify your email, it cannot be reset.
3. I received a notice from the Clerk’s office that a record was filed, but I don’t see it in my case listing. Where is it?
   Please be aware that it takes up to 24 hours for records entered by the clerk to appear on the Attorney Portal.
4. My case list is missing some or all my cases. Where are they?
   For cases to appear, your bar number and email address must exactly match what is in the appellate court’s case management system for the attorney of record. Please contact the court to verify that your bar number and email address are correct. Also, deactivated cases do not show on the portal, so check with the clerk's office.
5. How do I update my email address?
   Because the portal uses your email address as the login, you cannot change it. You will need to re-register with the new email address. Also, make sure to update your email address with the State Bar of Texas.
6. I still have questions, who can I contact?
   If your question is about a case, records on a case, or other court matter, please contact the Court. If you have a question about the attorney portal or technology behind it, please Contact Us.